top of page
  • Is it normal to have urinary incontinence?
    Absolutely not! 1 in 3 women will have some urinary incontinence at some point in their lifetime, which if not addressed, can lead to long-term incontinence. Two-thirds of women do not experience leakage.
  • How does the Incontinence Treatment Stimulator (ITS) feel? Does it hurt?
    It does not hurt at all! Gentle muscle stimulation feels like your muscles are contracting (pulling upward and inward), then relaxing. You control the level of stimulation, and should increase it until you feel a comfortable tightening of your muscles around the Vagi-Comfort adapter. Then just let Dr. Jane's ITS do its thing: contract the right muscles each time, and every time.
  • How quickly will I see results?
    This depends on the severity of your symptoms and how weak your pelvic floor muscles are. Many women see an improvement after a few weeks, but studies have shown that 90% of women have seen a 90% improvement after 90 days of treatment. If needed, you can keep on using it until you're satisfied with the results or for maintenance.
  • Why can't I just do Kegel exercises instead?
    a) Quite simply, if you have incontinence, the pelvic floor muscles have become so weak that you cannot contract them well on your own, because of a process called muscle inhibition. Further, most people who try to do Kegel exercises end up cheating and using the wrong muscles. Dr. Jane's ITS contracts the right muscles, each and every time, effortlessly giving your perfect Kegels. b) Voluntary Kegel exercises alone will give you only a 40% contraction of the muscles but Dr. Jane's ITS can activate up to 90% of the muscles. c) Most people do a dozen or so clenches, and then get tired...this will not do much. Dr. Jane's ITS will give you hundreds of contractions
  • Why do I need to use gel?
    A non-silicone lubricating gel (included free with each order) will conduct the current well, enabling you to contract your pelvic muscles without having to turn the unit up very high.
  • Why can't I just use pads or diapers?
    Well, you can... but be advised that your incontinence will only get worse as you become dependent on them. Muscles follow a use-it or lose-it rule... if you don't use them, they will just get weaker, and you will get dependent on them. Strengthen the muscles, and your stress/urge/mixed incontinence is gone! Further, it is estimated that incontinent women spend nearly $1000 per year on pads/diapers... not exactly a cheap option.
  • What guarantee do you offer?
    We offer a Product Warranty against manufacturing defects for up to 12 months from the time you receive your order. The warranty entitles you to a replacement of the ITS unit. We are governed by medical professional ethics rules which prohibit us from offering you a performance guarantee...however, we can tell you that 90% of women see a 90% improvement after 90 days of treatments. SEE SCIENTIFIC STUDIES HERE
  • What's your policy on returns and refunds
    Dr. Jane's ITS is a state-of-the-art medical device. For anti-tampering, health and safety, and hygienic purposes, once your product has left our warehouse, we cannot offer any returns or refunds. As a customer, you can thus rest assured that the product we send you is itself not a returned item. For warranty questions, please see the product page or the warranty section of this web-page.
  • Who is Dr. Jane?
    We are a group of Doctors of Physical Therapy who have been practicing in womens' health for over 25 years. We have helped over 60 000 women in our clinics. In the past, the units were so bulky and expensive that sessions had to performed in the clinic, at a cost of 2500-4000 USD. With today's technological advances, we have been able to develop a portable ITS in an affordable home-use device that is just as effective as the clinical units.
  • How big is the Vagi-Comfort adapter?
    The Vagi-Comfort adapter is the size of a large can see a photo of it in the online shop.
  • Is there an alternative to the Vagi-Comfort adapter?
    YES... absolutely. 1) Some women prefer a smaller adapter, and in this case they can use our rectal Fit-Right adapter, but instead of rectally, they use it vaginally 2) Others prefer to use external electrodes, and for them we have the Stick-Right re-usable electrodes. Each pair can be used up to 20 times. Here is the placement chart for the external elecrodes
  • Will it improve my sex life?
    First, by toning the muscles in and around your vagina, you will get tighter down there, so both you and your partner will have enhanced sensations. Second, since the ITS contracts your vaginal muscles, and these same muscles contract during an will get stronger contractions, which will result in more powerful orgasms.
  • Is this like a vibrator?
    Not at all, Dr. Jane's ITS unit has no moving or vibrating parts.
  • Is it safe?
    Many many studies attest that devices similar to the ITS are safe and there aren't any adverse effects associated with them. Our device is recognized by the FDA and Health Canada.
  • What if I've had a hysterectomy?
    Users who have had hysterectomies or have internal adhesions may find their first workout uncomfortable. Spinning the probe away from your scar can help. You should also use plenty of lubricant to ensure good conductivity. After a while, you will find that this unpleasant sensation disappears.
  • Are there some people who shouldn't use Dr. Jane's ITS?
    Do not use Dr. Jane's ITS, without consulting your doctor, if you have a cardiac pacemaker Do not use Dr. Jane's ITS, without first consulting your doctor, if you have metal staples or implants in and around your pelvic area. Do not use Dr. Jane's ITS if you have a barrier contraceptive device such as a diaphragm or cervical cap Do not use Dr. Jane's ITS while you are pregnant or for the first 12 weeks after birth Do not use Dr. Jane's ITS while you are suffering from a vaginal or urinary tract infection Do not use Dr. Jane's ITS during the heavy flow days of your menstrual period or any vaginal bleeding Do not use Dr. Jane's ITS if you have tuberculosis, malignant or local cancers, high fever or undiagnosed pains.
  • I'm not sure if my ITS unit is working, can you help me with troubleshooting?"
    First off, if you are expecting it to vibrate, then of course I can understand why you think it doesn't work. Dr. Jane's ITS unit does not vibrate, it sends a mild electric current through the electrodes (the shiny parts on the vaginal adapter) to naturally contract the muscles in and around the vagina. Here is how to test the unit: Place fresh batteries into the compartment as shown. Press the on/off button at the very top of the unit. Does it turn ON? If it turns on, you will see things on the screen. If the unit doesn't turn ON, stop here and let me know. If the unit did turn ON, turn it off please. Insert the lead wires into the Vagi-Comfort adapter, and the unit. Put the included gel on the Vagi-Comfort adapter, making sure the shiny parts have gel on them. Now hold the adapter in the palm of your hand and close your hand around it, making sure that there is contact on both electrodes (shiny parts) on the adapter. Now gradually increase the will evetually feel a current in your hand. This confirms that the unit is working. If it is not, let us know at which point during this process you are having difficulties. Now you can try the electrode intra-vaginally. You will increase the current gradually until you feel a strong yet comfortable current which will contract the muscles in and around your vagina.
  • I've lost my user manual, where can I find it?"
    You can download it here
  • It seems expensive?
    Actually, it's not...considering that similar sessions will cost you up to 2500 USD in a doctor's or physiotherapist's office. Dr. Jane's ITS was designed to be an affordable in-home unit that is just as safe and effective as the ones used by medical professionals. Also, compared to the yearly cost of diapers and pads, estimated at $1000, the ITS is a bargain!
  • Is there an option for men?
    Yes, men can use the ITS device with either our rectal Fit-Right adapter or our re-usable external self-adhesive Stick-Right electrodes
bottom of page